Slide background

F.A.Q.

Frequently Asked Questions

How do the tasting fees work?


Wine Glasses

The presigious Napa and Sonoma wineries that we have selected have tasting fees because they pour lots of great quality wines. The tasting fees are optional meaning you don’t have do taste wine at every location. The wine tastings offer great value whether it’s including winery tours, a dedicated person just for our group, possibly an exclusive varietal offer, or by offering up to 4 or 5 wine tastes at each winery. More importantly, The Wine Country Tour Shuttle has pre-negotiated that we get to taste wines in a private setting and not in the basic public area. Further, some wineries will waive the fee when you purchase a bottle of wine. Your tasting fee buys us this wonderful wine country experience and all you have to do usually is buy one bottle of wine of your choice to get that tasting fee waived. The wine tasting fees are handled uniquely at each stop. We encourage you to bring cash to pay for wine or the tasting fee, but credit cards can also be used.

Here is the rundown of the fees that you will pay directly to the wineries when you choose to taste their wines:

Napa Experience Tour w/Castello di Amorosa

  • Andretti – $12 fee includes 4 different tastes.
  • V. Sattui Winery – $15 includes 5 wine tastes (about 2.5 glasses of wine).
  • Beringer Winery- $25 for formal tasting, but many guests prefer to buy a glass or bottle of wine instead, and enjoy the outdoor seating.
  • Castello di Amorosa Winery – $20 entrance fee not included in tour price (5 wine tastes).
  • Castle Note: If you don’t want to visit the castle and pay the $20 entrance fee, this tour may not be the best fit for you, but we would be willing to take you to a surprise winery (guide will choose day of) that is nearby, but please assume a tasting fee there as well.

Napa Experience Tour w/Mondavi:

  • Robert Mondavi Winery- $15 fee already included in tour price. Includes winery tour and 2 wine tastes.
  • Andretti Winery – $12 includes 4 wine tastes.
  • Beaulieu Vineyards – $15 tasting fee includes 4 tastes (about 2 glasses of wine).
  • Franciscan Winery – $15 fee already included in tour price (3 wine tastes). Vineyard Tour included!

Alternate Winery Fees: From time-to-time we do visit other other Napa Valley wineries. Fees are typically either $10 or $15.


How Does Open Top Tour Tasting Fees work?


Given that we drop off at various wineries, with only 2 set wineries scheduled, V.Sattui and Andretti Winery, we will not be able to quote you on the remaining 2 or 3 more wineries that we will visit during the day. We will always shoot for the stars when visiting premium wineries to maximize your experience and our small group tour allows us to visit more wineries on the fly, so be ready to have some Napa fun. If the fees are too expensive you are free to walk around or ask the driver to drive you around Napa Valley while others go in to taste wines.


Do your tours depart from Napa Valley?


We have tours that begin in San Francisco at the Ferry Building (Click here) and also tours that start directly in Napa Valley (Click here)


What is the Napa Experience Tour w/ Mondavi?


Both Napa Experience tours visit four premium Napa wineries, but on the Napa Experience Tour w/Mondavi we visit Robert Mondavi Winery as our first stop of the day. We take their Discovery Tour, which includes a 30-minute walking tour with a viewing and discussion of the historic To Kalon Vineyard, state-of-the-art To Kalon Cellar, and barrel aging room. The tour also includes a taste of two of Robert Mondavi’s signature wines. The $15 cost of the Discovery Tour is included in the price of the Napa Experience Tour w/ Mondavi. Both tours include a picnic lunch and ferry cruise back to San Francisco.


Where do the wine country tours start?


All of our San Francisco-based wine tours start at the San Francisco Ferry Building and meet outside the main entrance. The Ferry Building is the big clock tower building at the end of Market Street. To find us, do not go inside the Ferry Building because we start our tours directly outside in front of the building. Look for our check-in representative who will be wearing a red jacket and will be standing in the median in the center of the street next to the trolley-car station. Please arrive at least 20 minutes before the start of the tour!

The important thing to note about the wine country tour is that we must leave on time. The shuttle for the Napa Experience Tour departs at 8:16am If you have arrived later – you have most likely missed us. Sorry, we don’t permit refunds given that we have held your seat and turned away other customers.


How about the competition?


When you check out other wine country tours, ask yourself these questions:
1) Do they take you on a ferry/bay cruise as part of the tour?
2) What wineries do they go to? Are they telling me what wineries they’re taking me to?
3) Why did they select those wineries?
4) Do they offer really expert tour guides?
5) Are they adding or forcing Muir Woods to an already long day?
6) Are the wines good at the wineries they’re visiting?
7) Does their tour offer a wine country picnic lunch?
8) Do you get to select what you want to eat?
9) Are they visiting these wineries only because they’re close to San Francisco?

On the Wine Country Tour Shuttle, we take you to wineries that are in the heart of Napa Valley because they offer great wines in a great memorable, picturesque location.


Do I need to be 21 years or older to go on the tour?


Yes. As of late 2012, The State of California requires all wine tour passengers to be at least 21 years of age or accompanied by a parent or guardian. For anyone below the age of 21 who attempts to sneak on this tour will not get a refund when not being allowed on the shuttle during check-in or at anytime during the tour.


How were these itinerary wineries selected?


More importantly we want to go into the heart of Napa Valley. We want to show you the famous Rutherford and Oakville regions of Napa. We want to provide visits to both large and boutique wineries, that serve a variety of wine types. We feel it is important to choose wineries that have both great wine and beautiful locations! We didn’t select wineries just because they’re close to San Francisco as some other companies do. Finally, V. Sattui is just a perfect place for a picnic lunch!


How does the picnic lunch on the Napa Experience Tour work?


The Napa Valley picnic lunch is at a Napa Valley Winery. We would either have the picnic lunch at Andretti winery or at V.Sattui winery.


Are winery stops subject to change?


Yes, this is sometimes necessary. When we do change a winery stop with another we always attempt to change with one that is comparable in quality and wine grape varietals.


How new is your Shuttle Bus Fleet?


We endeavour to obtain the newest fleet of buses for wine tours and thus most of our fleet is 2012 with some 2013 shuttle buses. Depending on demand and/or our service schedule, we reserve the right to substitute a 55-passenger bus for our wine tours on busy days.


I would like to add a San Francisco Tour and a Muir Woods Tour on different days, can I book a package?


YES. You can save $4 per person on additional tours that you add to your order by calling 1-866-991-8687 or booking online. Please visit our San Francisco Tour website for all San Francisco, Yosemite and Muir Woods Tours. If you book the tours together the discount is applied automatically. Unfortunately, we cannot provide the discount if you decide to add multiple tours later.


How early should I book?


Especially in the summer and on holidays we highly recommend booking early because our shuttles tend to sell out fast.


What is your refund and change tour date policy?


For full details on our policies, review our terms and conditions for details.